Comments on: Yahoo Increases Domain Pricing From $9.95 to $34.95 In One Easy Step

By: Yahoo for the Epic Customer Service Fail! : Urbin Report

Yahoo for the Epic Customer Service Fail! : Urbin Report — Wed, 10 Jun 2009 16:21:49 +0000

[...] Update: I’m not the only one noticing Yahoo’s “Bait and Switch” tactics on domain registration, Elliot C. Back is justifiably pissed off too, as is YahooBullshit. [...]

By: CrabAndSlip

CrabAndSlip — Tue, 26 May 2009 23:18:01 +0000

I should’ve known. I used to like Yahoo and have been a customer for many years. But I have been putting in support requests with them which have been going unanswered for the past 12 months. Just recently, I have decided to transfer my domains to GoDaddy.com, and Yahoo once again ignores my emails regarding assistance with the transfers (they need to accept the transfer). Melbourne IT, which is their partner registrar (or something) wants nothing to do with the matter, they’re just a name I guess. And all fingers point back to the red Y.

Well, my domains will be down for 5 days until the transfer is done automatically – but at least GoDaddy offers more flexibility (I just hope they don’t change like Yahoo did).

By: Randall

Randall — Wed, 25 Mar 2009 05:10:11 +0000

I transferred my domains to downdoggy.com. $8 plus change for an extra year’s renewal. If it helps, here’s their instructions on how to switch away from Yahoo!: http://www.downdoggy.com/articles/1-general/16-yahoo-transfer.html

Check out option 1 if you are looking for the easiest way to transfer (that’s what I chose. lol)

By: James

James — Mon, 16 Mar 2009 18:27:41 +0000

Add my name to the lawsuit list. I signed up in 2006, never used the domain, and had it set to auto-renewal. I never received any renewal notices and didn’t recognize the annual charges as odd, until I received this year’s charge for $34.95. In order for Yahoo to process my payment, they had to extrapolate a new expiration date for my credit card. In other words, the card I had on file with them expired, and they had to guess what the new expiration date was in order to process the charge. This was all done without any communication to or from me. This is unethical, and criminal. I’d be happy to see them pay millions for the graft. If an enterprising lawyer is interested in taking on the case, feel free to write me at sandiegowriteno w (@) gmail.com

By: Garyr

Garyr — Wed, 18 Feb 2009 00:20:40 +0000

Sign me up for the class-action lawsuit against these thieves. This is false and misleading advertising and deceptive trade practices, to say the least. . .

By: Emanuel

Emanuel — Mon, 09 Feb 2009 03:28:00 +0000

I knew my renewal was coming up soon, and I had a notion to check and see the exact date. In the process, I found out about this ridiculous hike in cost. I’m hoping I can get my two domains transferred before 2/18.

By: Joey

Joey — Tue, 06 Jan 2009 14:51:00 +0000

Same boat. I transferred names to godaddy and then I see a charge on my credit card from yahoo months later. I called yahoo and they agreed to refund the charge and cancel my accounts. This is what I would expect from a Nigerian company with pop-up ads on a shady porn site, but not from a legit and “respected” company like Yahoo!?!

By: NJC

NJC — Wed, 03 Dec 2008 07:57:19 +0000

I just contacted my credit card company and they’re sending me chargeback forms in the mail. Yahoo charging me for for a service they don’t provide is dishonest, to put it nicely, but to then increase that charge by 350% is insufferable. I haven’t had to request a chargeback since AOL screwed me over back in 1998 (which was successful; I find banks usually side with their customers in any charge disputes).

By: I too was billed $34.95

I too was billed $34.95 — Tue, 02 Dec 2008 02:55:25 +0000

I was so shocked to see the bill on my credit card statement. Since I’m from Malaysia, $34.95 is equivalent to about RM125 and with this amount of money, it’s enough to buy me 3-4 domains from a local provider.

And this is not the biggest problem! When I tried to look for Yahoo! Small Business email address, there aren’t any! Once I reached to the help page, the only help I could get is by calling them on a US line. It’s definitely not International friendly. Yahoo! just can’t expect those from Asia to just pick up the phone and call them on the US number. It’s going to cost a lot! Not that their domain renewal is affordable.

Sigh.. I’m so disappointed with Yahoo! 3-4 years back, they are still ok. Now… I’m thinking of migrating even my mails to another provider.

By: Daniel

Daniel — Wed, 26 Nov 2008 19:07:16 +0000

I rarely use my Yahoo email address (since I only created it to register my domain name) so I didn’t see their remider email… and now I’m stuck with a credit card bill for a service they are not providing. What a rip off! The worst part is that we cannot seem to do nothing about it.

If anyone has a solution to this, you can email me at camps@puffnight.com

What a bunch of greedy morons!!